Conditions of Use
We welcome orders via the website, email, telephone, or fax. All orders must be prepaid by credit card, unless delivered on our trucks C.O.D., or until terms have been established.
TERMS: After you have paid for your first three orders according to our terms, if you wish to establish credit, please ask for a credit application. We require a minimum of 4 references, and credit will be issued once we have received 3 favorable reports from those references. We will notify you in writing when your credit has been approved.
Accounts over 30 days old shall become past due, and will be charged interest of 2% per month on the balance. Accounts 60 days past due will be place on C.O.D. terms until balance is paid. Accounts 90 days and older will be considered for collections. We will add a $25.00 handling charge for returned checks. All delinquent monies, plus interest, bounced check charges, collection costs, and/or all will be the responsibility of the customer.
RETURNED GOODS: On occasion, it is necessary for a customer to return plants for whatever reason. We reserve the right to charge a restocking fee. If you have items that need to be returned, please contact us as soon as possible. The plants returned MUST be in good, salable condition. Upon return, we will inspect the plant material, and issue a refund or credit to your account. Those that cannot be sold will not warrant a credit or refund. A restocking fee will be charged for items that can be resold; the basic restocking fee is 10% of the cost of the plants returned. For plants that are not returned promptly, the rate may be higher.